A class action lawsuit against Great Expectations claims the dating service deprived customers of the right to cancel their contracts. According to the Dating Service Contract Act passed by state legislature, customers are allowed 72 hours to cancel their contracts. The lawsuit claims that the 1989 Act entitles every Great Expectations customer to cancel their contracts and seek restitution.
Great Expectations' standard membership contract runs three years and costs nearly $4,500, plus a monthly service charge. Some members pay an additional $1,500 to place a picture on Great Expectations' Web site.