Intuit

December 27 2007

A class action lawsuit has been filed against the QuickBooks Pro developer for allegedly deploying a faulty automatic product update that deleted purchase orders, spreadsheets, and other business data. The lawsuit was filed in Federal Court in San Francisco, CA against Intuit on behalf of businesses located in California, New York and Florida that use QuickBooks Pro for their accounting and other data storage purposes.

On December 15, 2007 Intuit sent out a faulty update to QuickBooks Pro for Macintosh which subsequently caused the wholesale deletion of their QuickBooks data and other files. Customers lost invoicing, sales reports, inventories, day to day working files, pictures, and other files containing financial information. The files lost represent hundreds of hours of work. Plaintiffs claim that "through its negligence in transmitting destructive software code and failure to take immediate corrective action, Intuit took what is typically the busiest and most profitable time of year for small businesses, and turned it into a logistical mess."

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