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Burger King Faces Nationwide FACTA Class Action Lawsuit

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Santa Clara, CA: Burger King is facing a class action lawsuit alleging the fast food chain prints too many credit card digits on consumer receipts, in violation of the Fair and Accurate Credit Transactions Act (FACTA).

Filed by named plaintiff Ryan D. Gesten, the proposed nationwide class action asserts that by printing sales receipts that show the first six and last four digits of its customers’ credit cards, Burger King is violating customer privacy and placing its customers at risk for identity theft. According to the complaint, this is not the first FACTA class action lawsuit that Burger King has faced.

“Not only was defendant so informed not to print more than the last five digits of credit or debit cards, it was contractually prohibited from doing so,” the complaint states. “Defendant accepts credit cards and debit cards from all major issuers; these companies set forth requirements that merchants, including defendant, must follow, including FACTA’s redaction and truncation requirements.”

According to the complaint, Gesten was provided with a receipt at a Burger King in in the Miami area in June. The receipt not only clearly showed Gesten’s credit card details, but also method of payment, card brand, date and time of the transaction and the Burger King location. Gesten asserts that all these details taken together increase the risk for identity theft.

Further, the complaint states that by printing the extra card digits, Burger King acted recklessly in that Burger King employees could potentially access the receipts or the receipts could be found by individuals in the trash.

The complaint notes that in 2015 Florida residents made the highest number of fraud-related complaints and the third-highest number of identity theft complaints in the nation, according to the Federal Trade Commission.

Gesten’s complaint goes on to state that Burger King should be more aware of potential FACTA violations than other companies bcause it was sued in 2008 and 2011 by customers in Florida and Wisconsin, respectively, for alleged FACTA violations.

The proposed federal class seeks to represent any individual who, in the last two years, paid for a Burger King purchase with a debit or credit card and was provided with a receipt that displayed more than the last five digits of their card number or the expiration date.

Gesten is represented by Keith J. Keogh of Keogh Law Ltd., Scott D. Owens of Scott D. Owens PA and Bret Lusskin Jr. of The Law Office of Bret Lusskin.

The case is Gesten v. Burger King Corp., case number 1:17-cv-22541, in the U.S. District Court for the Southern District of Florida.

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Reader Comments

Posted by

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This was crazy to me. Me and my husband went to the Burger King on 2601 E Hillsborough Ave Tampa, FL 33610. We order and I paid with my debit card and she gave me my debit card and receipt. But then ask to have the receipt back and she tore the bottom half of it with my debit card information on it and gave me the part that had the amount that I paid. I discussed this with my husband as she went to get our food we ordered. When she came back I questioned her about it. She stated any amount over $20 they have to take our information. I told her we have come her before and that never happen to me. She got mad and printed me another receipt with my bank info on it, gave us our food and closed the window and walked away.

Very Strange.

Posted by

on
yes this is true

Posted by

on
I received a burger king receipt once with my debit card number exposed...told the management...they acted like I was crazy...I told them they were crazy and to call some one and fix it...right away...it took them 2 weeks to fix that...I had to threaten them...4 real...

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