If you have purchased an inkjet printer in the past four years, it may be unnecessarily shutting down before the ink cartridge is empty. The following companies may be engaging in unfair business practices by not allowing the consumer to use all the ink they have purchased:
- Hewlett Packard (HP)
Currently, other companies are trying to do the same: their ink cartridges include a computer chip that holds expiry information and monitors ink usage. Referred to in the re-manufacturing industry as a "killer chip", it prevents re-manufacturers from making compatible cartridges and forced expiry on the cartridge prevents the consumer from using a third party cartridge.
Printer companies tell the consumer in their official policies that the built-in computer/security chip "ensures high-quality printouts and prevents damage to the printer" but in reality, they just want to sell the consumer more ink.
Inkjet Printers and Cartridge Garbage
Inkjet Printers Defraud Customers
Fear of Using the Printer
Killer Chip in Ink Jet Cartridges cost people Money
Inkjet Cartridges in the NewsIf you believe that you have been taken advantage of by any printer manufacturers that cause your printer to shut down before the ink cartridge is empty, we want to hear from you.
Register your Inkjet Printer Cartridge ComplaintIf you have purchased an inkjet printer in the past four years, please fill in the form to the right to submit your complaint to a lawyer for a free claim evaluation.
I have lost the ability to print at home and this means that if I have a meeting in another building at work, I have to go to work early and first go to my office to print my documents there and then proceed to my meeting.
It also means that I will have to purchase a new printer, because I will not support this wasteful product by purchasing more cartridges.
I am sending this note for any chance that it can support the lawsuit against HP regarding cartridges with expiration dates.
- "Expired" color cartridges that stopped all printing, even though printing a test page from the machine itself shows all cartridges to be working perfectly. Replacement cost $130 for essentially useless parts.
- Missed deadlines from having wait a week for new cartridges to be ordered (not available locally).