Microsoft Corp.

A lawsuit has been filed and is seeking class action status against Microsoft for allegedly failing to provide adequate access and service to Xbox Live and its subscribers. The lawsuit was filed in the US District Court in Texas on behalf of gamers affected by Xbox Live problems in December 2007. The suit alleges breach of contract, breach of warranty, and negligent misrepresentation.

In December 2007, Xbox Live crashed and prevented video game players around the world from accessing play for several weeks. Xbox Live is Microsoft's gaming membership that provides gamers with access Microsoft's servers for online gaming. Over eight million gamers worldwide subscribe to Xbox Live.

Microsoft offered subscribers a free arcade download as an apology. However, Xbox Live continues to deny subscribers access and has even issued apologies for their failure to correct server problems.

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Reader Comments

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I was not able to spend my "down" time doing what I do to relax me after a hard day of work. Also it happened during holiday time and school off time so I could not play with my nephews who live 1200 miles away. This has been going on for weeks. Its frustrating and the constant "booting" off from the system has caused ranks to go down, because it looks like you quit to the system. I have two accounts and pay plenty for them. I am upset that I cant use either to play with my friends in CA, MA, KY, TN, and England.

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