Cruise Lines and Marketing Company Settle TCPA Class Action Lawsuit

This is a settlement for the Nuisance caller lawsuits allege consumers are being harassed by companies lawsuit.

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Santa Clara,CA: Carnival, Norwegian, and Royal Caribbean Resort cruise lines, in conjunction with Resort Marketing Group (RMG), have agreed to settle a Telephone Consumer protection Act (TCPA) class action lawsuit alleging they made illegal telemarketing calls to consumers offering promotions with those cruise lines.

The lawsuit was filed by plaintiff Philip Charvat who claims he received the pre-recorded cruise line telemarketing calls which allegedly offered promotions from Carnival, Norwegian, and Royal Caribbean cruise lines. He further claims that he never provided prior express written consent to receive these calls.

Without his consent, the lawsuit alleges, the defendant’s cruise line telemarketing violated the TCPA.

According to the settlement deal, a settlement fund worth between $7 million and $12.5 million will be created depending on the number of claims filed. This fund will cover payments to qualifying Class Members, an incentive award for Charvat, and other related costs.

Eligible class members include people who received pre-recorded telephone calls between July of 2009 and March of 2014 on their residential or cellular telephone lines initiated by RMG during which RMG offered a free cruise with Carnival, Royal Caribbean, or Norwegian cruise lines as a promotion.

The settlement agreement specifically limits Class Members to those persons whose phone numbers are listed in Resort Marketing Group’s database.

Eligible class members may receive a potential award of up to $900 per telephone number.

A final hearing is set for April 2018.

The case is Philip Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-05746, in the U.S. District Court for the Northern District of Illinois

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Reader Comments

Posted by
Yoshinda Mitchell
on
The Calls Were Comming In Rapidly...Everyday..It Was Very Irritating.

Posted by
Yamiles Martinez - Phillips
on
I have received several calls from recording and agents. Saying I won a cruise. I ask to be removed from there call list and the calls keep coming.

Posted by
Rosemary Golon
on
I've received several phone calls about free cruises and discount trips from a recorded line

I will get the calls all day and all night and when I blocked them number they will call back with different numbers using fraudulent call ID names.
I am tired of receiving robo or other marketing calls since I am on the do not call list.

Posted by
joann loffler
on
Same problem. They keep calling. I have hospice here for my mother. I asked the person calling who is a telemarketer, why she thinks it is ok to violate my rights and break the law! She hung up but continues to call... I have to stop providing care for my mother, to answer the phone to these people who have no respect for others and the law...

Posted by
Chase Borie
on
I've received several phone calls about free cruises and discount trips from a recorded line

Posted by
Brad Norton
on
I am tired of receiving robo or other marketing calls since I am on the do not call list.

Posted by
Dennis J Abele
on
Iam tired of recieving phone calls from companies saying i won a fabulous cruise or a trip to a place in florida that maybe someday I will.be able to go to! Lets stop tgese harasing phone callers!

Posted by
Melissa Mcknight
on
I will get the calls all day and all night and when I blocked them number they will call back with different numbers using fraudulent call ID names.

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