Sensa to Pay $26.5 Million for Consumer Fraud Refunds

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Washington, DC: On January 7, 2014, the Federal Trade Commission (FTC) announced settlements relating to fraudulent advertising claims made by three weight-loss products, namely Sensa, L'Occitane, and HCG Diet Direct.

In total, the weight-loss marketers will pay approximately $34 million for consumer redress. In addition to the $26.5 million to be paid by Sensa, L'Occitane, Inc. will pay $450,000, and the LeanSpa settling defendants will surrender assets totalling an estimated $7.3 million. The judgment against the HCG Diet Direct defendants is suspended due to their inability to pay.

The FTC charges against Sensa related to the weight-loss company' print advertisement showing fit female torso and product being poured onto salad. "Need to lose 30 pounds? Try Sensa free. Get a gym body without going to the gym. Clinically proven."The marketers of Sensa, who exhorted consumers to "sprinkle, eat, and lose weight"– will pay $26.5 million to settle Federal Trade Commission charges that they deceived consumers with unfounded weight-loss claims and misleading endorsements. The FTC will make these funds available for refunds to consumers who bought Sensa.

Similarly, charges against L'Occitane involved claims the company made that that its skin cream would slim users' bodies but had no science to back up that claim.

HCG Diet Direct marketed an unproven human hormone that has been touted by hucksters for more than half a century as a weight-loss treatment.

The FTC also announced a partial settlement in a fourth case, LeanSpa, LLC, an operation that allegedly deceptively promoted acai berry and "colon cleanse"weight-loss supplements through fake news websites.

"Resolutions to lose weight are easy to make but hard to keep,"said Jessica Rich, Director of the FTC' Bureau of Consumer Protection. "And the chances of being successful just by sprinkling something on your food, rubbing cream on your thighs, or using a supplement are slim to none. The science just isn't there."

Refund administration for consumer redress takes time, and the FTC is in the process of determining how best to provide redress in each case. Updates about the Sensa redress program can be accessed at http://www.ftc.gov/enforcement/cases-proceedings/refunds .

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Reader Comments

Posted by
m arellano
on
I bought in 2015 from QVC. Bought 6 months worth.
Never worked and never heard of this lawsuit. Figured I just got ripped off and have never used QVC again!

Posted by
D Miller
on
I purchased 6 months of Sensa in January 2012. I did not know about the class action lawsuit and did not receive any money. Is there any way I can be reimbursed for the money I spent on this product?

Posted by
M. Witherspoon
on
I purchased Sensa from HSN, on auto delivery, received several deliveries! Received notice from HSN that the auto-delivery was cancel but no reason given as to why and was never informed about the case action lawsuit. Why was I not informed or included in the lawsuit? Is there someone I may contact regarding the class action suit? Thanks

Posted by
Willie Mae Roberson
on
I was on sensa for over a year and I never knew about a class action. I received the product on the mail plan and when I realized it was too expensive for doing nothing, I stopped it.
No one ever contacted me and I never received any notification.
What happened to my information?
Why was I not included in the class action lawsuit?

Posted by
Sybil J. Joyner
on
I bought and used Sensa for quite a while. I lost no weight but instead gained. I tried to get my money back but couldn't. I did not know there was a lawsuit.

Posted by
Tawana
on
I ordered Sensa off TV shop HSN I never knew about a class action how do I get in on it?

Posted by
Suzanne Scalf
on
I filed a complaint but have not received a check. I purchased over $350 worth of products with NO MONEY BACK!!!

Posted by
Denise Mcneal
on
I purchased sensa product with the hope i would have a rocking body and i still have the product is it to late to be included in the sensa lawsuit

Posted by
California
on
I bought SENSA and gained weight. I was involved in the class-action suit and am being told I am cut out of it now.

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