Cingular Wireless

A lawsuit filed in U.S. District Court in Seattle alleges that Cingular Wireless misled and overcharged millions of AT&T cell phone users when Cingular bought AT&T Wireless. After purchasing AT&T's cellular phone system in 2004, the company assured federal regulators that the merger would not pose any problems. Instead, the lawsuit claims Cingular dismantled and degraded the AT&T network and forced AT&T customers to move to Cingular's cell network. In some cases, consumers had to pay transfer or upgrade fees.

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Reader Comments

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They cut off my phones and have now put a bill for about $2300 into debt collection. It's ruining my credit and preventing me from obtaining a plan with another provider on my own. I've contacted Cingular/AT&T several times to rectify the situation and have formally filed a complaint with the Better Business Bureau but no one will admit they were wrong and nothing has been done.

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