Home > Lawsuits > Nationwide Class Action Lawsuit Filed Against CVS Caremark Over Billing Practices
Nationwide Class Action Lawsuit Filed Against CVS Caremark Over Billing Practices
July 6 2011
Cincinnati, OH: A nationwide consumer fraud class action lawsuit has been filed against CVS Caremark, the largest pharmacy health care provider in the United States and the owners of CVS.com, for allegedly double-billing its customers for the price of prescription drugs.
The Complaint alleges that CVS’s nationwide billing system double-bills the price of prescription drugs to CVS customers who have a high deductible health plan that is coupled with a health reimbursement account or health savings account (HSA) and who use a prescription drug coupon. CVS’s billing system isn’t equipped to handle this coordination of benefits, and as a result, CVS uniformly double-bills these customers––taking cash from the customer at the time of sale and then later taking cash from their HSA.
The class action lawsuit was filed in state court in Cincinnati on July 5, 2011. It brings class action claims on behalf of all CVS customers who were allegedly double-billed the price of prescription drugs and seeks damages on behalf of those customers estimated to be in the hundreds of thousands across the country.
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Posted by Gerald Carey
On November 11, 2015 my wife paid a 75.00 copay for a prescription at Duncansville Pharmacy using her HSA card. She works for US Food Service and for some reason Caremark CVS is involved in this process. Within a couple of days we had another charge of 75.00 on our Citizen's bank account. I called Caremark and they could not explain this charge, so I asked to be transferred to a Supervisor. The supervisor told me that it was just a hold on funds and that it would be taken off within a couple of days. He gave me his callback number and after the charge did not call off, I called him back. He checked again and said that the charge would be off in the next 48 hours. It did not come off and he is not returning my calls. The prescription was paid for at the time it was picked up with the HSA card, so I don't know why there would have been a hold. The funds were actually deducted from my account, so it was really a deduction not a hold. From what I am reading this is a common practice for Caremark. Isn't this illegal? How are they getting away with this even after many people have complained about this problem?
Posted by Karen Brown
CVS charges higher for meds. Caremark stated that they would charge more if I went to another pharmacy. The would honor my coupons. I am diabetic. They honor coupons for their candy and often delay delivery of my meds. I am now at least one week without insulin. I finally transferred my scripts and I will standby my decision.
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