New York, NY: A class action lawsuit filed against Goodman Global, Inc., and certain affiliated companies, alleges that central air conditioning units and heat pumps sold under the Goodman® and Amana® brands since 2007 are defective. In particular, the plaintiff contends in his lawsuit that these units have defective evaporator coils.
Evaporator coils are generally located inside a consumer' home and they are essential to the proper functioning of any central air conditioning system or heat pump. According to the lawsuit, Goodman and Amana central air conditioning and heat pump systems contain defective evaporator coils that improperly and prematurely leak refrigerant (a.k.a. Freon®). The defect allegedly renders the systems inoperable because the cooling cycle will not work without refrigerant.
Although Goodman sells these units with a warranty, that warranty is limited in a way that provides insignificant protection to owners of the units. In particular, the Goodman warranty, by its terms, covers replacement parts, but not the labor costs associated with the replacement. According to the lawsuit, the result is that, when a defective evaporator coil fails, Goodman provides the owner with a replacement coil, but does not pay to have the old coil removed or the replacement coil installed. As alleged in the lawsuit, those labor costs typically run in the hundreds of dollars, and in some cases, thousands of dollars. Thus, in at least some instances, the owner is forced to spend as much or more to replace the defective evaporator coil as the cost to purchase a new Goodman unit.
The complaint also alleges that Goodman has known that its units sold since 2007 contained defective evaporator coils, but the company failed to inform consumers about the problem or issue a recall. Indeed, according to the lawsuit, Goodman continued to tout the quality of its air conditioning systems??"claiming they were durable, dependable, and long lasting??"even though it was aware that the defective evaporator coils would cause the units to fail prematurely and at rates far above the industry average.
The lead plaintiff in the case acquired his Goodman unit when he purchased his new house in September 2011. According to the lawsuit, in or about July 2013, after only one summer of use, the unit stopped cooling the plaintiff' home. A service technician allegedly found that the unit was low on refrigerant and added four pounds of refrigerant, which immediately leaked out of the system. After observing this, the technician determined that the evaporator coil was leaking and needed to be replaced. According to the complaint, the service technician returned the old defective evaporator and replaced it with a new one, charging plaintiff approximately $650 for this service.
The civil action was filed in North Carolina state court on behalf of all consumers in North Carolina that purchased a central air conditioning unit or heat pump bearing the trade names Goodman® and Amana® from 2007 to the present.
Plaintiff is represented by Tycko & Zavareei LLP.
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I purchased a new home from GL at Valencia Lakes near Wimauma FL 5/2011. I have spent over $6,000 for Goodman A/C repairs and installation of a new Carrier system. I got no resolution from either GL or Goodman
Posted by Robert Daddona
Installed new Amana Air Handler and Heat Pump June of 2012.
Unit is leaking freon due to defective evaporator coil and coil now needs to be replaced. I am paying hundreds for freon and additional service/ labor costs and would like to be part of the lawsuit.
Posted by Gerald A Kaufman
Middle of the night dog woke us up with the entire house filled with smoke and a god awful noise coming from our goodman 3 ton unit and smoke billowing out of the unit. Fire department said unit was the problem and red tagged the entire unit. This is Florida and the temps are already in the 90's and no a/c. The unit was installed just under 4 years ago. How do I become a party to this class action lawsuit?
Posted by Stella Bozant
My 91 year old aunt purchased a Goodman a/c unit. It has not been working for a while. The technician came over and showed me the frozen coils which had been leaking for a while.
They are installing a new unit as I type.
Posted by Kelly McCauley
Moved into a newly built home in September 2014, a couple of days ago turned on my air and my house did not cool down. Had HVAC company out and was told the copper wire for the coolent inside the unit leaked out all the freon and needed to be replaced. The part is under warranty, but will cost me $800 to fix! When I googled Goodman and saw all the same complaints I am shocked and saddened. How could someone knowingly do this to so many hardworking folks. It's a crime and they did to do what's right. The worst part is that I kept smelling gas downstairs by the window where my AC unit sits under. Now I know why, I thought it might be coming from the construction on the road behind my home. HELP!!
Posted by Chris LaBorde
I purchased a brand new Goodman unit in March 2012. It worked well for 3 years in the hot Florida summers. Then it stopped cooling. A large leak was found in the evaporator coils. We paid the labor charges and had the coils replaced. A year later our unit isn't cooling again. We had freon added and within one day, it was completely gone. So once again we have another leak. I'm beyond frustrated with this unit. I have a family and they need reliable AC during the hot summer months. I am now looking into replacing the entire system again which means all the money I spent 4 years ago on a new unit was wasted. I thought I'd get a good 10 years. However, replacing parts every year just doesn't make sense.
Posted by Greg Edwards
I purchased new home in 2012. Within 1 year I started fighting the same battle for goodman coil leaks. Have added FREON every year. Technician found leak in compressor circuit year 2, but year 3 and 4 had to add FREON. This year, the coil has bit the dust. Still under warrant. But local HVAC says even with that, bill is $1625 to replace (I think Goodman and my local HVAC company have a problem)
How do i get listed as a party on the class action?
Posted by Tom
Purchased two goodman air conditioners in 2013. One is 1.5 ton for upstairs and 3.5 ton for down stairs. On year two the 1.5 ton evaporator coil failed. - $944 for repairs. coil was in warranty. Third year the 3.5 ton evaporator coil failed so far $ 460 in charges for leak detection and recharging the system. The coil was just out of warranty according to Goodman based on the serial number of the air handler.
I'm interested in any class action suits against the Goodman evaporator coil issue.
Posted by Mr. Brady
I purchased 3 goodman units for my multifamily property in 2011 and all of them have been leaking frim the coils inside of the air handler. I've spent thousands on the freon charges and now i find out there is an issue with all of these goodman units.
Posted by Lonnie Martin
I bought my home new in 2010, with two Goodman units, after a year and a half, every summer Ive had to add refrigerant and now Im stuck with a $700 bill to replace the lower unit coil because it leaks refrigerant. The upper unit also leaks and will need replacing also!
Posted by Afaf Rahman
How do i take advantage of this low suite, I have two unit and i paid so much to maintain it no i have to replace them both??????
Posted by chris tomada
Installed a Goodman ssx14042 ac unit in 7/2010. In summer of 2014, in summer of 2015 added 3 lbs of freon, now i've to add more freon because unit is putting warm air...
Posted by Andre Jourdain
Goodman heat pump installed new in 2007. Evaporator coil is leaking Freon; recharged in 2014, 2015 and will have to recharge again. As per our HVAC guy the leaks are a result of an inferior coil design, and the new coils are designed much better. Can we still take advantage of this class action law suit?
Posted by Marcus Whitaker
I purchased a new 2.5 ton package unit in 2012. Now unit is not cooling and had service tech come out and determined evaporator coil is leaking. Goodman only warranties parts. I will have to pay for shipping, new Freon and labor to replace parts. Service tech ordered part and when it came in, it came with instructions on how to modify housing so new coil will fit. Turns out the new coil is bigger and is the replacement for the old coil. Now service tech wants more money. I have been trying to work with Goodman to help with extra cost to modify housing. I am getting the run around. I have called several times and they keep telling me that the customer rep will call me back. She has yet to call. After reading all the complaints against Goodman, I am considering buying another vendor's unit and cutting my losses. I would really like to join a class action suit if possible.
Posted by Paul
Installed Amana (Goodman) system 2010.
Needed Freon charge 2015, and 2016.
Now the evaporator coil needs replacement.
Posted by Pamela Willis
Bought our unit July of 2013, it worked for that summer and the next but in 2015, had someone to come out, was told it had no freon he put some in and told me that it would need more in a few months. It stayed cool for 2 weeks. Now I'm having to look for a repair person again. I've spent $300 so far with the last repair person. I'm going to have to pay someone again. How can I join the lawsuit?
I thought I was the only person with this problem. It's discouraging to know that they knowingly sold the units with defective parts.
Posted by Nancy
Bought brand new 6,000 SF home September 2007, we had 3 Goodman air unit that we had to replace February 2016. They have all been an issue since we moved in. we have documentation from our builder and the company that replaced the units.
Posted by Morris L. Coville
Purchased a Goodman heat pump in June of 2013. Last week we had it checked out and a refrigerant leak was detected. As a result of the leak undue stress was put on the compressor motor and it burned out. A new compressor motor was ordered and installed. The total cost for the replacement was over $ 1,000.00. The repair person said, the leak was due to a defective fitting on the refrigerant coil. He said, the company now puts an O'ring in the fitting to prevent the failure. Don't buy a Goodman Heat Pump.
Posted by Robert Beckham
Have a Goodman Furnace and Heat Pump. Had to replace heat pump heat pump coils after 2 years from installation because all the refrigerant had leaked out. Now just 5 years old, the inter-evaporator coils need replaced. Completely rusted out including the pan it sits in. Fins are deteriorating. Had checked and all the refrigerant has leaked out of the unit. Been told the evaporator needs replaced by 2 different HVAC companies due to the heavy rusting out of the evaporator coil. In the summer, the condensation inside the evaporator coil has been leaking onto the furnace filter causing water to leak down onto my garage ceiling causing water spots. Unit was manufactured in Sept 2010 and installed and final inspection in Dec 2010. Model number: ARUF363616BA and serial number 1009061435.
I have seen their is a class action lawsuit regarding these issues vs Goodman and would like to join or speak about options to pursue being apart of the lawsuit for reimbursement and damages.
Posted by Gavin Shultz
Same issue with a Goodman Coil leaking unit under warranty and having to wait 3-4weeks for replacement part. Then having to pay labor to remove and install the same part.
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