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Wal-Mart Faces Class Action Over Refund Policy

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A class action complaint has been filed against Wal-Mart in Madison County, Ill, alleging that it has failed to live up to the terms of its return policy.

The Complaint alleges that while Wal-Mart promises to refund to its customers what they paid for merchandise, it fails to do so if the merchandise is returned to a Wal-Mart store location with a lower applicable sales tax rate than where the merchandise was originally purchased.

By way of example, if a customer buys merchandise at the Collinsville Wal-Mart and returns it to the Glen Carbon Wal-Mart he or she should get back exactly what they paid for the merchandise. What he or she receives should not depend on the sales tax rate of the store where the merchandise is returned.

The suit seeks to recover what rightfully belongs to consumers who returned goods to Wal-Mart.

Wal-Mart Return Policy Class Action Legal Help

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