Home > Settlements > Epson America, Inc. Printer and Ink Class Action Settlement
Epson America, Inc.
April 17 2006
A class action lawsuit was filed against the printer and ink cartridge provider in the Superior Court of the State of California for the County of Los Angeles. The case was filed on behalf of all persons or entities located within the United States claiming a substantial amount of ink remained in Epson inkjet cartridges after Epson printers indicated that the cartridges were empty and suspend printer operation. The class included all those who purchased or otherwise acquired an Epson brand inkjet printer between April 8, 1999 and May 8, 2006. The class action settlement provides class members with a $45 per-printer credit for Epson America's online E-Store which may be used to buy replacement inkjet cartridges or any other product sold at the E-Store. (Apr-14-06)
[DIGITAL MEDIA NET NEWSWIRE]
As soon as I found out that the suit was settled I tried to use my "coupon" to purchase additional ink cartridges from the company's web site. The form wanted my credit card information before I could continue my purchase, so I called directly to the company to see why and spoke with an agent about this. He told me that my card would be needed to complete the transaction and that I would then be reimbursed after the fact, that I would have to wait until the suit was settled.
Ironic since the form stated to use the "coupon code" for purchase which I had received in an email from Epson. Never heard back from them and never received anything
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