Annapolis, MD: A settlement has been reached in a consumer fraud class action lawsuit pending against Burger King. Under the terms of the settlement consumers who ordered Croissan’wiches with a coupon, will receive $2 gift cards.
According to the lawsuit, some customers who ordered their sandwiches without eggs, cheese or meat may have been overcharged and those customers who presented a buy-one-get-one-free coupon paid a higher price for the sandwich.
The lawsuit was filed by Burger King customer Koleta Anderson, in Maryland federal court on May 2017, on behalf of aggrieved breakfast patrons who alleged they were overcharged when using a coupon. This resulted in Burger King conducting its own investigation into the allegations.
According to court documents, Burger King Corp did in fact find that customers who used a buy-one-get-one-free coupon to order two of the breakfast sandwiches that were modified to exclude eggs, cheese or meat may have been charged the cost of a regular Croissan’wich instead of the lower cost of the pastry without the eggs, cheese or meat.
The faulty point-of-sale programs that caused the overcharges have been updated, Burger King said. Further, the restaurant chain has agreed to give $5 to customers who have a receipt showing their overcharge on modified BOGO Croissan’wiches, and $2 gift cards to customers who meet certain other terms.
The proposed settlement also includes a permanent injunction barring the fast-food chain from repeating the mistake.
Anderson will receive a service award of $500 for assisting in the case.
The case is Anderson v. Burger King Corp., case number 8:17-cv-01204, in the U.S. District Court for the District of Maryland.
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window & added another burger when i got to window. If my friend who was sitting in front seat with me hadnt pointed out i didnt get enough change back, i wouldnt have noticed ???? so i had to go back thru the drivethru to tell them i was overcharged by $32. I ordered for the Howe office.
Posted by JANELLEN DELILE
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over charged
Posted by Katie
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Burger King has over charged me a couple of times. That is why I will not be going back. The last time I said something and the girl threw my burger at me and my money that they over charged me
Posted by Melissa
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This , being over-charged by burger king just happened to me in Bonney Lake, Wa. When i went thfu the drive thru i tried to order the 2 for$6 special that was being advertized on the windows of the building. I was told they no longer had that deal. I wouldve left but by that time i had another car behind me. So i order for my 4 kids & paid at the window & added another burger when i got to window. If my friend who was sitting in front seat with me hadnt pointed out i didnt get enough change back, i wouldnt have noticed ???? so i had to go back thru the drivethru to tell them i was overcharged by over $3 dollars really urks me! Thisbfalse advertising by these businesses needs to stop!!
Posted by Tonia Alexander
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burn my head
Posted by Ruthie L Butler
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I was over charged
Posted by laura Fraley
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Yes,I purchased the sandwich several times with that coupon. Thank You.
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